About us

Based in Barcelona, catering the world

Archer&Co

Hospitality Excellence Consulting & Training

Archer&Co is a Hospitality Business Consulting group that specializes in cultivating Brand Service Excellence by honoring the unique identity and essence of each establishment, while unlocking its full potential.

Whether addressing specific consulting needs, designing tailored training programs, or guiding comprehensive service transformations, every solution is thoughtfully crafted and personalized to help organizations elevate their service standards and achieve hospitality excellence.

A&Co TEAM

About us

Our TEAM is made up of an exceptional group of professionals with international and national experience in the hotel and restaurant industry.

People who are passionate and committed to taking care of the teams, efficiency in processes, guest satisfaction, and improving results in a sustainable way.

Susana Marín Coe-Archer

Susana Marín Coe-Archer has over 30 years of experience in the hospitality industry, working with international brands such as Hilton, Ritz-Carlton, and Wyndham, and leading the openings of five independent hotels. She has served as General Manager in prestigious hotels (Hotel Pulitzer, Casa Camper, Hotel Almanac, among others) and excels in Operations, Sales, and Quality Management. She founded Archer & Co to offer consulting, training, and coaching, helping leaders build strong organizational cultures and engaged teams. She holds a degree in Hotel Management, a master’s in the same field from the University of Houston (USA), and is a CTI-certified Coach, with training in Leadership and Effective Communication from the Ritz Carlton Leadership Institute and the Communication Institute.

Pep Miró

Pep Miró is a passionate hotelier with more than 20 years of experience in luxury brands such as The Ritz-Carlton and Marriott. A specialist in Food and Beverages, he has led openings in Asia and the Middle East, as Director of Operations in restaurants in Singapore, Hong Kong and Dubai. Focused on authenticity and details, Pep always strives for excellence in gastronomic experiences. She has a master’s degree in Hotel Management and training in oenology.

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We have a network of professionals who share the same passion and values of Archer&Co that we add to the team depending on the needs of the projects.

They are specialists in the areas of sales, revenue management, IT and talent.

&Co is also our customer because we become part of their teams by working together.

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